Torch test first
A faint image under a torch confirms the panel is alive and the backlight is not — a two-minute check that reframes the whole repair.
Customer Care
LED TV Customer Care and Support
Support focused specifically on LED televisions — the backlight, driver and power faults that account for the overwhelming majority of LED complaints.
LED TV complaints we support most often
- Screen dark while sound continues to play
- Dim display or dark patches at one edge
- Set not starting or blinking standby light
- Sudden shutdowns after a few minutes
- Uneven brightness across the panel
How LED faults are assessed
Driver measurement
Backlight driver voltage and current tell us whether the driver failed or the LED strings pulled it into protection.
Supply under load
Rails are measured while the set is running, because faults that only appear under load are missed by a static check.
Economics stated plainly
If the repair cost approaches replacement value, we tell you before starting rather than after.
Getting LED TV support
Call, WhatsApp or book online with your brand, screen size and the symptom. A technician visits at the agreed time, inspects the television and quotes the repair before doing any work.
Please do not open the television or work on internal boards yourself. Panels and power supplies can hold a charge even when unplugged, so internal checks should be left to a technician.
LED LCD TV CUSTOMER CARE is an independent electronics service provider. This page describes our own customer support and repair service, and is not official manufacturer customer care.
Request a callback
Share your details and we will call you back.
How it works
Simple From Booking to Repair
Four clear steps, from your first message to a tested television.
- 01
Book
Send your TV type, brand, problem and area through the form, phone or WhatsApp.
- 02
Technician Visits
We confirm a convenient slot and a technician reaches your address with tools.
- 03
Diagnosis
The TV is inspected, the actual fault is identified and explained to you.
- 04
Repair
Repair or part replacement is carried out after your approval, then tested.
Frequently Asked Questions
Yes, when matching strips are fitted and the diffuser assembly is reseated properly. Service warranty terms are explained before the work.
No. It is independent customer care and repair support from LED LCD TV CUSTOMER CARE.
For most sets up to 43 inches, yes. Larger panels may need bench work, and the technician will explain why.
Talk to our TV support team
Call +91 80808 03018, message us on WhatsApp, or use the booking form above and a technician will get back to you.
Is Your TV Not Working?
Tell us what is wrong with your TV and request professional repair service.