Network measured at the TV
Signal strength and throughput are checked where the television actually sits, not at the router.
Customer Care
Smart TV Customer Care and Support
Support for the Smart side of your television — apps, accounts, updates, casting and network behaviour across Android TV, Google TV, webOS, Tizen and VIDAA.
Smart TV issues we support
- Apps closing at launch or refusing to update
- Wi-Fi connecting but nothing streaming
- Firmware updates stalling or failing
- Casting and screen mirroring not working
- Home screen slowing down or freezing
How Smart TV support is handled
Storage and cache review
Full internal storage is a leading cause of crashes and failed updates, and is usually fixable in minutes.
Platform-specific steps
Tizen, webOS, Android TV and VIDAA each behave differently after updates; the fix follows the platform.
Reset only when needed
A factory reset is a last resort, and your accounts and settings are noted before it is done.
When it is not the television
A fair share of Smart TV complaints turn out to be router configuration, an ISP issue or an app-side outage. We identify that honestly rather than charging for a repair that would not have helped.
Please do not open the television or work on internal boards yourself. Panels and power supplies can hold a charge even when unplugged, so internal checks should be left to a technician.
LED LCD TV CUSTOMER CARE is an independent electronics service provider. This page describes our own customer support and repair service, and is not official manufacturer customer care.
Request a callback
Share your details and we will call you back.
How it works
Simple From Booking to Repair
Four clear steps, from your first message to a tested television.
- 01
Book
Send your TV type, brand, problem and area through the form, phone or WhatsApp.
- 02
Technician Visits
We confirm a convenient slot and a technician reaches your address with tools.
- 03
Diagnosis
The TV is inspected, the actual fault is identified and explained to you.
- 04
Repair
Repair or part replacement is carried out after your approval, then tested.
Frequently Asked Questions
Most of them, yes. Software, storage, account and network work does not require any hardware access.
If the platform has lost official support for that app, no repair will restore it. We will tell you that instead of taking the job.
Yes — network, accounts, inputs, picture settings and casting can all be configured during the visit.
Talk to our TV support team
Call +91 80808 03018, message us on WhatsApp, or use the booking form above and a technician will get back to you.
Is Your TV Not Working?
Tell us what is wrong with your TV and request professional repair service.